Glassbox Troubleshooter




Glassbox Troubleshooter version 1.1 is here.
Download it or find how it works here.

  • Key Features and Benefits:
    • Anyone can diagnose a problem with one click, without knowing the code
    • Concise English output ends miscommunication and finger-pointing
    • Measures SLA violations, so you know which problems matter
    • Low overhead won't slow down production applications
    • Plug and play. Up in minutes with no source or build changes needed.
    • Adapts to your code automatically, no need to 'train the app'
    • Monitor or Troubleshoot multiple agents simultaneously with the same client
  • Pinpoints Faults Out of the Box:
    • Slow database query
    • Database connection failure
    • Broken database query
    • Failing Java
    • Slow Java
    • Bottleneck or thread contention
    • Slow or Failing web service
    • Inneficient Java code
    • Slow or Failing remote procedure call
    • Faulty HTTP
    • Java Mail Issues
    • Broken FTP
  • Conclusive diagnoses, not piles of logs and reports
  • Simple list/detail UI paradigm
  • Safe, only standards based monitoring, no custom byte-code manipulation
  • Technology Supported:
    • Platforms: Windows/Linux/Solaris
    • Java Versions: 1.4.x and 1.5.x JVMs from Sun, BEA jRockit and IBM
    • Databases: Oracle / MySQL / IBM DB2 / SQL Server
    • Application Servers: Apache Tomcat, WebLogic, JBoss, Oracle OC4j. Websphere coming soon.
    • Please check back, we are actively adding support for other technology platforms
  • Robust, flexible, easily adaptable: uses standards-based AspectJ and JMX infrastructure
  • Each license allows unlimited use of Glassbox Troubleshooter on a single or dual-processor computer for a full year from the date of purchase, plus a year of updates and support.
  • Multi-processor server licensing prices available, contact us for details




  • Note: To make a purchase of 10 licenses or more, please call our Sales department.
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