Business Data Analyst

Glassbox is looking for a talented and experienced Business Data Analyst to join our Global BI & Analytics team.

We are Glassbox, and our mission is to reveal the insights that empower organizations to deliver exceptional digital customer experiences. 

We are growing and have been recognized by G2 as one of 2023's Top 100 Software Companies in the world. 

Our customers are the best of the best and include six out of the ten largest global banks, the world’s largest hotel chain, the largest healthcare and the largest telecommunications company in the U.S.

Now is the perfect time to come to Glassbox and help us accelerate our global leadership position!

If you are a dynamic, successful, experienced metrics-driven leader, Glassbox might be a great fit.

Will you join us on this journey?

We are growing and looking for an experienced Business Analyst who will take a crucial role in enabling our continued growth.

As a Business Analyst in our BI & Analytics team, you will be excited to take part and support our fast-growing company with its increasing analytics needs and support the business with day-to-day decision-making design.

You will work closely with several teams within Glassbox – Sales, Finance, Marketing, Commercial Organization, and more as critical members of the Glassbox Analytics team.

What Will You Do

• Taking a pivotal role in being the key interface for the Commercial Organization for data, analytics, and planning needs
• Build reports, dashboards, and metrics, in addition to monitoring the integrity and validity of the data 
• Create innovative reports and analyses as well as weekly/monthly reports on the status of key business metrics that are tailored to all audiences (from executive management to business stakeholders)
• Create insight beyond numbers and help influence, support, and execute our strategic business decisions
• Own and manage multiple data initiatives and projects on an ongoing and ad-hoc basis
• Prepare materials for use in meetings using PowerPoint and other presentation tools
•  Create budget plans, booking plans, and targets for the related departments and businesses
• Perform ad-hoc analysis to support business decisions
•  Work closely with Data engineering to define data structuring needs to support analytics objectives
• Identifying areas for improvement and making recommendations for new opportunities

What Will You Need

• A minimum of 3+ years of experience as a Data Analyst/Business Analyst 
• Proficient level of SQL & Advanced Excel skills
• Vast experience with Sales, Marketing, and business-related measurement, including forecasts, sales plans, funnel analysis, and optimization from SAAS or software-based companies
• Experience in analyzing and transforming data into impactful visual insights with business focus dashboards (PowerBI, Tableau, Qlik, or other)
• Ability to tell the story and present the results in a clear and exciting way
• Great communicator and can build relationships with a diverse set of stakeholders
• Working knowledge of MS Office Suite and CRM tools
• B.Sc. in Computer Science, Industrial Engineering, Information Systems, or equivalent experience 

Advantage

• Wide B2B SAAS Revenues measurements, planning and pipeline tracking experience
• Power-BI development experience 
• Experience with marketing measurement (Marketo, Google Analytics, Google ads)
• Proven experience with data warehousing and modeling paradigms, proficiency in DWH methodologies and best practices
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