[{"data":1,"prerenderedAt":904},["ShallowReactive",2],{"announcement":3,"careers/4860575101/salesforce-and-business-application-lead/norwich-remote":6,"header":129,"footer":645},{"announcement":4},{"announcement":5},[],{"slug":7,"title":8,"url":9,"uri":10,"postDate":11,"dateUpdated":11,"type":12,"seo":13,"jobPostBody":21,"jobPostId":22,"jobPostShortDescription":23,"form":24,"referralForm":106},"salesforce-and-business-application-lead","Salesforce and Business Application Lead","https://www.glassbox.com/careers/4860575101/salesforce-and-business-application-lead/norwich-remote/","careers/4860575101/salesforce-and-business-application-lead/norwich-remote","2026-05-06T12:28:15+01:00","jobPosts_default_Entry",{"title":14,"description":15,"advanced":16,"social":18},"Salesforce and Business Application Lead - Glassbox","Join our dynamic team as a Salesforce and Business Application Lead. We're seeking talented individuals to drive innovation and achieve excellence. Explore exciting career opportunities and grow with us. Apply today.",{"canonical":17},null,{"twitter":19,"facebook":20},{"title":14,"description":15,"image":17},{"title":14,"description":15,"image":17},"\u003Cdiv class=\"content-intro\">\u003Ch3>\u003Cstrong>The Company\u003C/strong>\u003C/h3>\n\u003Cp>Glassbox's mission is to reveal the insights that empower organizations to deliver exceptional digital customer experiences.\u003C/p>\n\u003Cp>Glassbox is a leading force in shaping digital experiences. It helps organizations uncover digital issues, boost conversion rates, enhance accessibility, prevent fraud, and more. Leveraging AI-driven customer intelligence, Glassbox enables enterprises to deliver secure, proactive, and preventative digital experiences. Its solutions are trusted by highly regulated organizations, including SoFi, Cal, and many others. We are growing and have been recognized by G2 as one of 2024's Top 50 Software Companies in the world.\u003C/p>\u003C/div>\u003Ch3>\u003Cstrong>Salesforce and Business Application Lead\u003C/strong>\u003C/h3>\n\u003Cp>We are looking for a strategic technical leader to own the evolution of our GTM tech stack. As the \u003Cstrong>Salesforce &amp; Business Applications Lead\u003C/strong>, you are the professional who connects the dots between People, Processes, and Systems to create the synergy required to scale. You understand that a company’s strategy is only as strong as the flow of its data and the integration of its tools.\u003C/p>\n\u003Cp>You are a \u003Cstrong>data-driven professional\u003C/strong> who knows how to differentiate between the \"important\" and the \"urgent,\" ensuring our systems optimized for a frictionless \u003Cstrong>Lead-to-Cash\u003C/strong> journey. 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