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Cloud Operation

Israel Office | Full-time | Intermediate


Glassbox is looking for a new member to join our Cloud operation team

Glassbox is a world leader in digital experience analytics that continues to strengthen its position in the market, most recently by acquiring a strong player in the CX field- SessionCam 

Working Together, we continue advancing our mission to provide greater insight and value into how companies engage with their customers online by creating frictionless digital journeys

When was the last time you were excited to go to work?


What You Will Do

●     Providing maintenance to customer environments to address our SLA business needs – with a high level of availability, performance, and security  

●     Being educated by the Cloud Engineering teams as part of the hand-over process for implementation of new cloud technologies and initiatives and educate our NOC team on the hand-over process as well

●     Operate the company security and access solution according to the company policies and best practices in cloud security

●     Regularly work and update existing systems – to optimize the solution

Providing #2 Level support for our #1 Level (NOC) issues


What You Will Need

●     At least 2 years of Linux administration & Cloud computing

●     Experience in writing script in Bash

●     Basic understanding of public cloud services (AWS, Azure /GCP)

●     Troubleshooting and analytical skills

●     Strong communication and collaboration skills

An advantage

●     Degree in Computer Science or an equivalent field

●     Experience working and operations of CI/CD DevOps tools, such as Git, Jenkins, Ansible, Terraform

●     AWS, Azure, or GCP certifications

●     Experience with python

●     Experience operation of Docker and Kubernetes environments

Apply for this position