Job opportunity: Product Training Specialist

Product Training Specialist

Israel Office · Full-time · Intermediate

About The Position

Glassbox is looking for a Product Training Specialist to join our Global Product Training team

We are Glassbox, a world leader in digital experience analytics, on a mission to deliver frictionless digital journeys to brands and their customers all over the world. 

We are a hyper-growth scale-up that has most recently acquired a strong player in the CX field- SessionCam and just IPO’d in June!

So, now is the perfect time to come to Glassbox and help us accelerate our global leadership position!

Will you join us in this journey?

 

What You Will Do

●     Deliver classroom and virtual classroom training to our global customers and to our employees

●     Manage training projects - Identify training needs, Translate requirements into the training program and path for customers

●     Conduct monthly webinars and workshops (up to 100 participants)

●     Deliver Demos for potential customers and partners

●     Customized training per customers’ needs

Requirements

What You Will Need

● Up to 2 years of relevant work experience in delivering technical training (on a software tool) for customers in English

● Excellent verbal and written communication skills in English

● Comfort in delivering online training webinars

● A passion for educating others and watching them learn and grow

● Experience working with webinars and online training platforms such as Zoom

● Able to understand the complex technical concept

● Vast experience in developing training aids (presentations, web-based training, E-learning, certification training)

 


An advantage

● Working knowledge of an LMS

● Basic understanding of User experience tools (google analytics, adobe, etc.)


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