Job opportunity: Sales Operations Specialist

Sales Operations Specialist

US - Remote · Full-time · Entry-level

About The Position

Glassbox is looking for a Sales Operations Specialist to join our Global Sales Operations team.

We are Glassbox, a world leader in digital experience analytics, on a mission to deliver frictionless digital journeys to brands and their customers all over the world. 

We are a hyper-growth scale-up that has most recently acquired a strong player in the CX field- SessionCam and just IPO’d in June!

So, now is the perfect time to come to Glassbox and help us accelerate our global leadership position!

Will you join us in this journey?


What You Will Do

In this role, you will be responsible for our CRM (Salesforce) and other sales technologies, you will build a strong, close relationship with our partners and users, and be their focal point of contact.

You will be the backbone of the Go-To-Market organization, providing daily support to Sales, Marketing, Customer Success and senior management, assisting in all Back-Office operations, including managing Lead-to-Cash activities.

Responsibilities

* Create and manage reports and dashboards essential to the Salesforce users

* Ensure a high level of data accuracy within Salesforce (pipeline, bookings, record accuracy etc.), and supervise business policies across different departments

* Provide ongoing training and support on the different systems used by the sales organization (Salesforce and other sales tools)

* Accelerate performance and growth by providing salesforce users with insights on a proactive basis

* Implement back-end processes and collaborate with different stakeholders in the company

Requirements

* Minimum 1-2 years experience in a similar position in a high-tech global company.

* English fluent speaker - a must

* Experience working with Salesforce - a must

* Knowledge of Microsoft Office.

* High energy and high motivation

* Creative thinking - ability to solve complex problems and think outside the box

* Attention to details

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