Glassbox Identified as an Example Provider with Emerging CA Capabilities in Gartner’s Competitive Landscape: Customer Analytics Report
Jan 13, 2020 | Analysts and awards
NEW YORK, UNITED STATES, January 13, 2020 — Glassbox, the Enterprise Digital Customer Experience Orchestration solution, today announced that Gartner named Glassbox as an Example Provider in its Competitive Landscape: Customer Analytics report, published on December 16, 2019.
Glassbox is also recognized as one of the Example Providers with Emerging CA Capabilities.
Audelia Boker, Global VP Marketing at Glassbox said, “Glassbox employs powerful technologies such as artificial intelligence, machine learning and continuous intelligence to offer global enterprises a suite of augmented analytics and customer journey insights to optimize web and mobile experiences. Consequently, our clients are able to bridge the existing gap between the IT and Business teams, allowing them to speak the same language and assisting them, with only the most advanced features technology can offer. In our opinion, this recognition by Gartner represents a terrific achievement for Glassbox and the role we play within the industry.”
Gartner, “Competitive Landscape: Customer Analytics,” Jessica Ekholm, Melissa Davis, 16 December 2019.