With the explosion of e-commerce and mobile shopping, retailers face declining customer loyalty. Surviving in a highly competitive sector calls for a seamless and rewarding retail customer experience. Glassbox helps you deliver.
Analyze digital customer behaviors in real time to create personalized shopping experiences for websites and mobile apps. Find and fix UX issues to lower your bounce rate and boost conversions. Plus our Augmented Journey MapTM shows where customers are abandoning their journey and why.
"With insights into our users behavior, we improved customer experience, engagement and ultimately drove more revenue."
"By understanding the friction points driving conversions, we increased both customer acquisition and their lifetime value"
"With Glassbox, we found the full root cause of the issue, including communication with the server.”
"If I had to choose only one analytics tool for my product, it would be Glassbox without hesitation.”
"We couldn’t imagine better cooperation with a tech partner than the one we have with Glassbox.”
"Glassbox gives us the most accurate view of how our members experience our app and gives us confidence in our UX.”
"With insights into our users’ behavior on different devices, we are delivering best in class experiences on both mobile and web"