Channel Director, EMEA

London - Biz Dev - Full-time - Director

Glassbox is looking for a Channel Director, EMEA to join our Global Channels and Alliances team

We are Glassbox, a world leader in digital experience analytics, on a mission to deliver frictionless digital journeys to brands and their customers all over the world. 

We are a hyper-growth scale-up that has most recently acquired a strong player in the CX field- SessionCam and just IPO’d in June!

So, now is the perfect time to come to Glassbox and help us accelerate our global leadership position!

Will you join us on this journey?


What You Will Do 

  • Lead and recruit strategic system integrators, Alliance and channel partners
  • Establish productive and professional relationships with assigned and strategic channel partners
  • Proactively lead a joint partner planning process that develops mutual performance objectives, financial targets, and critical milestones associated with a productive partner relationship
  • Collaborate and coordinate partner strategy with account executives, sales engineers, and marketing teams to meet regional sales objectives and partner’s expectations
  • Actively manage partner enablement to sell and service Glassbox solutions by providing ongoing knowledge transfer and training
  • Be responsible for ensuring that partners are conducting business up to Glassbox’s company standards
  • Work with sales to leverage partners to deliver market coverage and growth
  • Assist with sell-through to end customers by working closely with both Glassbox field teams and the partners’ account teams
  • Ensure partner compliance with Glassbox’s Partner Program
  • Drive Glassbox’s Partner Program messaging and adoption
  • Assist with partnership contracts (where needed)


What You Will Need

  • Solid experience in Partner Management or Partner Development roles in enterprise technology vendors
  • Prior experience building relationships with System Integrators, Alliance and Channel Partners
  • Proven ability to analyze, and take action on go to market approaches, marketing programs, joint value propositions, and business cases around strategic partnerships
  • Strong business acumen
  • Great team player. Willing to take a leadership role in driving initiatives, working across departments/organizations, and structuring approaches to new opportunities
  • MBA is a plus

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