Detect performance issues before they damage CX

Combine the performance analytics of real user monitoring (RUM) with experience analytics to spot issues, learn their causes and measure their impact in seconds.

Go beyond real user monitoring

Glassbox's best-in-class RUM capabilities detect performance issues, but solving problems takes more than simply knowing they exist. Our digital experience intelligence platform also provides the experience analytics to investigate, collaborate and prioritize actions based on business impact—everything you need to turn insights into action fast.

  • Get a real-time view of your website or app’s performance.
  • Let Glassbox do the work of finding and alerting you to issues and anomalies.
  • View session replays to discover issues and measure their CX impact.
  • Use business impact metrics to prioritize efforts based on ROI.

See how technical issues affect user experience

Glassbox captures all technical and user-initiated events in a single platform, analyzing them in context to help you see the CX impact of bugs, errors and performance issues.

This makes our performance analytics far more actionable than those provided by standalone application performance monitoring (APM) tools.

Find and fix issues faster

Maintaining separate real user monitoring and digital analytics solutions slows resolution times, increases tech stack complexity and makes it harder to see the bigger picture.

Glassbox has all the data and tools needed to detect any technical issue, investigate and determine root cause, and prioritize fixes based on business impact—all in a little as a few minutes.

Collaborate and prioritize

Glassbox features built-in collaboration tools that make it simple to work with colleagues across product, marketing, and technical teams to address issues faster and more effectively.

Because our platform provides business impact metrics for every issue encountered, it’s easy to prioritize efforts and address what matters most for your business first.

Take a self-guided tour

Take our self-guided tour and experience how Glassbox delivers access to 100% of digital session data for quick analysis of user behavior, performance, and retrospective insights.

Identify and resolve CX issues

Capture all digital events

Automatically capture technical and user events across your digital channels, allowing you to pinpoint performance issues and how they affect CX.

Receive anomaly alerts

Understand the root cause of user behaviors across your entire site or mobile app, and action AI-powered insights to improve their experience.

Real-time Core Web Vitals

See Core Web Vitals scores in real time (rather than Google’s 30-day look back) to immediately understand how platform updates may impact your search rankings.

Session replay

Watch a video-like replay of any session to see how issues affect customers.

APM integration

Glassbox can use data from existing APM tools for a fuller picture.

Knowledge at a glance

Access all relevant information in one easy-to-use dashboard.

Look no further

See how Glassbox performance analytics surpasses real user monitoring tools to bring you powerful digital experience intelligence.