Users love us — but don't just take our word for it
What our users are saying...
All Industries
Financial Services
Telecommunications
Insurance
Retail
Hospitality
Great Journey Maps
Probably the journey maps. Its good to get a high level view of abandons and where the traffic is coming from/going to.
Great session replay
Playback of the sessions is a game changer
Understanding User Struggles
I like it's core feature to go through the sessions and provide a solution
Navigation is as smooth as butter
The software is easy to navigate, options and features are clear as well. I appreciate the additional search functions.
Exact user journey
I love that we can see the exact user journeys that generate errors and can quickly fix them, rather than hunt through all our codebase
Diagnose
the ability to quickly find meaningful sessions to diagnose issues on our sites
Experience with Glassbox
I think the most helpful thing about Glassbox is that it allows you to see more your customer is needing assistance with
Great Reporting
Reporting mechanism, and liberty to create funnels for more personalized and detailed reports.
What the user says
Glassbox allows me to see exactly what the users saw. There's no more guessing or trying to blindly replicate an issue.
Boost your organization’s customer IQ
See why digital leaders use Glassbox to analyze over 1 trillion web and mobile sessions each year—and translate deep insights into enhanced digital experiences.