Digital customer experience can make or break your business

Deliver a stand-out digital experience that powers business growth and customer loyalty with Glassbox.

Master your digital experience

Now that your customers have moved online and are embracing mobile with increasing speed, it’s never been more important for organizations to ensure that their websites and mobile apps operate optimally and deliver fantastic user journeys.

They also need to use the data their business generates, analyzing every user session to personalize customer journeys and drive greater engagement.

Engineers need performance analytics to measure reliability. Product managers want to know how to improve engagement and conversion rates. Customer service reps want to pinpoint the source of an issue so they can resolve user struggles.

Here’s how Glassbox helps.

Capture every moment of every user session on all your platforms, with no tagging required.

Understand how your users interact with your website and mobile app, and share those visualizations with colleagues across the organization for better collaboration.

Interrogate behavioral data to identify ways to improve engagement, personalize experiences and create frictionless digital journeys.

Measure the financial benefits of journey enhancements. Understand which journeys are the most important, and prioritize work that will deliver the greatest impact.

100% data capture 100% of the time

Capture every moment of every user session on all your platforms, with no tagging required.

Visualize the customer journey

Understand how your users interact with your website and mobile app, and share those visualizations with colleagues across the organization for better collaboration.

Analyze to optimize

Interrogate behavioral data to identify ways to improve engagement, personalize experiences and create frictionless digital journeys.

Elevate digital experiences

Measure the financial benefits of journey enhancements. Understand which journeys are the most important, and prioritize work that will deliver the greatest impact.

Superb digital customer experiences across industries

Modern organizations rely on optimizing the digital experience to delight customers, improve engagement, boost conversion, and grow the business. Glassbox delivers benefits for a wide range of industries, and is the ideal solution for any company with a digital footprint.

Financial services

Insurance

Retail & E-commerce

Travel

Telecommunications

One version of the digital truth for all teams

Creating frictionless digital journeys is the responsibility of multiple departments. Everyone from engineering to product and marketing has a part to play—which is why it’s crucial to align all teams behind one version of the digital truth. Glassbox gives you just that.