Now that your customers have moved online and are embracing mobile with increasing speed, it’s never been more important for organizations to ensure that their websites and mobile apps operate optimally and deliver fantastic user journeys.
They also need to use the data their business generates, analyzing every user session to personalize customer journeys and drive greater engagement.
Engineers need performance analytics to measure reliability. Product managers want to know how to improve engagement and conversion rates. Customer service reps want to pinpoint the source of an issue so they can resolve user struggles.
Here’s how Glassbox helps.
Modern organizations rely on optimizing the digital experience to delight customers, improve engagement, boost conversion, and grow the business. Glassbox delivers benefits for a wide range of industries, and is the ideal solution for any company with a digital footprint.
Creating frictionless digital journeys is the responsibility of multiple departments. Everyone from engineering to product and marketing has a part to play—which is why it’s crucial to align all teams behind one version of the digital truth. Glassbox gives you just that.
"With insights into our users behavior, we improved customer experience, engagement and ultimately drove more revenue."
"By understanding the friction points driving conversions, we increased both customer acquisition and their lifetime value"
"If I had to choose only one analytics tool for my product, it would be Glassbox without hesitation.”
"With Glassbox, we found the full root cause of the issue, including communication with the server.”
"We couldn’t imagine better cooperation with a tech partner than the one we have with Glassbox.”
"Glassbox gives us the most accurate view of how our members experience our app and gives us confidence in our UX.”
"With insights into our users’ behavior on different devices, we are delivering best in class experiences on both mobile and web"