NBrown increases customer lifetime value with Glassbox
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NBrown increases customer lifetime value

The company

NBrown is a top 10 UK clothing and footwear digital retailer that offers a Financial Services proposition allowing customers to spread the cost of shopping

The challenge

Across their retail brands, NBrown were looking to increase customer confidence and ensure customers chose an account which was able to meet their needs

The results

Up to 23% increase in new ‘pay now’ accounts

Up to 19% increase in new ‘pay later’ accounts

Up to 16% increase in overall new accounts

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