Know more everything about your digital customer experience

Capture 100% of interactions with your website or mobile app automatically for more powerful, actionable digital experience intelligence.

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Surface more insights with less effort

Analyze more data

Glassbox puts 100% of digital session data at your fingertips, so it’s easier than ever to discover trends in user behavior, review technical performance and perform real-time, ad hoc and retroactive analysis.

See a complete picture

Glassbox gives teams one shared view of digital experience, making it simple to find and fix issues, seize opportunities and impact conversions. Analyze an individual page or journey or zoom out to see the entire lifetime experience of a specific group or user.

Unify CX efforts

Our digital experience intelligence will quickly become a focal point across your organization. Built-in collaboration tools make it easy for different teams to share information and prioritize resources based on business impact.

A full suite of digital experience intelligence tools

Better digital experiences, increased revenue

Learn how digital experience analytics leads to better digital experiences—and therefore business growth—by following a four-stage process. Plus, discover how one enterprise unlocked $26 million in additional revenue by using digital experience analytics to reveal the root cause behind customer struggles.

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Unmatched data privacy and security

Glassbox offers configurable tools for masking, omitting and restricting access to customer data. You can also deploy Glassbox in a multi- or single-tenant cloud or on-premises based on your security requirements. This is what makes Glassbox the trusted partner of so many of the world’s largest banks.

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Put digital experience intelligence at the heart of your CX ecosystem

Get more from your current technology investments. Glassbox seamlessly integrates with a variety of tools, enriching them with deeper digital insights.