Reveal your secrets to e-commerce growth

Use e-commerce analytics as the catalyst to reduce cart abandonment, boost sales and increase loyalty.

Hero retail

Is your e-commerce experience fully optimized?

Know everything there is to know about how potential buyers navigate and interact with your site, where they struggle and why they leave with Glassbox.

Turn browsers into buyers

Glassbox captures and analyzes 100% of digital events automatically to illuminate every aspect of customer behavior on your e-commerce website or mobile app. AI-powered insights make it simple to prioritize high-impact improvements that make shopping experiences smooth and successful.

Woman taking picture 2x

Minimize cart abandonment

Knowing how many shoppers abandon their carts is one thing, but true e-commerce success comes from understanding the reasons behind cart abandonment. Glassbox makes it simple to spot where users are struggling and why, so you can take quick, meaningful actions to optimize the online buying experience.

Ajm struggle abandonment 2x

Create life-long customers

Put the advanced insights offered by Glassbox to work to deliver personalized, high-quality experiences that keep customers coming back for more. When you customize the customer experience based on real user experiences, you build loyalty among consumers and increase their lifetime value.

Lifelong customers 2x
Self guided tour bg

Take a self-guided tour

Take our self-guided tour and experience how Glassbox delivers access to 100% of digital session data for quick analysis of user behavior, performance, and retrospective insights.

Self guided tour

Why e-commerce businesses choose Glassbox

Gb journeys 2x

Know more, guess less

Glassbox automatically captures and analyzes every interaction that takes place across your website and mobile app with no manual tagging.

Gb conversion 2x

Easily test what’s best

Visually compare customer journeys based on the experiences you’re A/B testing. Easily find test candidates with automated alerts on the Augmented Journey Map™.

Gb campaign effectiveness 2x

Protect customer privacy

Glassbox is built to protect your customers’ data—and your business. Sensitive data is omitted by default, and privacy settings can be configured to meet your requirements.

Icon engagement 2x

Drive engagement

Make your website or app more sticky.
Icon money 2x

Increase order values

Use insights to maximize revenue per order.
Checkbox 2x

Reduce abandonment

Spot struggles and errors, then eliminate them.
Icon users 2x

Tailor experiences

Discover how behaviors vary by segment.
Icon time 2x

Fix bugs fast

See root cause and customer impact in minutes.

Deeper insights lead to greater growth

When it comes to e-commerce analytics, the adage “you don’t know what you don’t know” holds true. By capturing and analyzing 100% of digital events and sessions, Glassbox helps you to uncover the blind spots in your digital experience.

With a deeper understanding of buyer behavior, you can build digital journeys that convert more often.

Trusted by e-commerce businesses around the world

Learn e-commerce analytics from Glassbox drive digital business growth and improve profit.