Connect your company around the customer journey
Unlock insights that improve your customers’ experience when you integrate Glassbox with the tools your teams rely on.
Deep integrations with top platforms
On its own, Glassbox is a comprehensive solution for capturing, analyzing and improving the digital experience across your website and mobile apps. You can also integrate with third-party solutions, including web analytics, APM, A/B testing, VoC and more, for even greater insights. Glassbox’s native integrations and open API enable you to seamlessly integrate with almost any third-party solution in 2-clicks or less.
- Integrate effortlessly with a wide range of third-party solutions.
- Experience out-of-the-box compatibility with many major providers.
- Integrate most non-native solutions in just two clicks with our open API.
Enhance your existing web analytics data with more robust behavioral and performance insights—with no additional tagging required. Better understand the why behind customer behavior with session replay.
Application performance management
You have the option to use Glassbox's native real user monitoring tools or integrate with your existing platform to monitor technical events and accelerate root cause investigations. Understand the business impact of technical issues before they harm your business.
Tag management solutions
Our tagless data capture technology means deeper insights without adding to your tagging burden. Import tags from your existing tools to capitalize on previous tagging efforts, or get help from our team with additional customization.
Voice of Customer (VoC)
With Glassbox, you have the option of our native VoC capability or integrating with your existing platform to determine which experiences result in positive or negative feedback. You can also prioritize feedback by understanding how many total customers are affected by an issue.
Rapidly iterate by viewing replays, struggles and interaction maps in real time. Compare product versions according to your customer experience KPIs. Improve the efficiency and effectiveness of development.
Create tests that fast-track your conversion goals with session replays, struggle scores and interaction maps. Understand impact more easily with AI-based revenue calculations.
Match customers with their ideal campaigns and offers based on their journeys across your site and mobile apps. React to customers’ behavior in real time to personalize their online and in-app experiences. Plan remarketing and retargeting strategies around behavioral insights for better results.
Integrate with Glassbox for deeper insights
See how Glassbox can enhance the value realized from your existing digital and CX tools.