Remove the barriers to better digital journeys

We empower you to fully understand and enrich your customers’ digital journeys. Our technology combines activity, performance and intent in real time. It enables people across functions to collaborate and prioritize timely enhancements to create frictionless digital journeys that power loyalty and business growth.

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Security, privacy and compliance

From the beginning we built our technology with scale, security and privacy in mind. Glassbox enables organizations to remain compliant with new and existing regulations, including digital record-keeping, data protection, monitoring and reporting. We have wall-to-wall certifications in privacy and security.

Customer focused...just like you

Forget vanity metrics and vague objectives. Our Customer Success team’s main goal is to support your digital transformation and work with you to ensure it delivers great outcomes for your organization.

Unmatched experience insights

Glassbox is the fastest way to get clarity on who, what, where and why. Get insights into every aspect of your digital presence—from troubleshooting and testing to revealing why your new product isn’t gaining the traction it deserves.

Case Studies

Purina increases digital engagement across their website

"With insights into our users behavior, we improved customer experience, engagement and ultimately drove more revenue."
Jill Taylor
Digital Product Lead
Case Studies

NBrown increases customer lifetime value

"By understanding the friction points driving conversions, we increased both customer acquisition and their lifetime value"
Chris Grant
Head of User Experience
Case Studies

Visa CAL streamlines their credit card application process

"With Glassbox, we found the full root cause of the issue, including communication with the server.”
Ofer Goldberg
Head of Digital Services
Case Studies

Air Canada removes friction from the online reservation process

"If I had to choose only one analytics tool for my product, it would be Glassbox without hesitation.”
Sylvain Robitaille
Senior Customer Experience Analyst
Case Studies

Bank Leumi saw ROI with Glassbox for mobile apps in just 8 weeks

"We couldn’t imagine better cooperation with a tech partner than the one we have with Glassbox.”
Mobile App Product Manager
Bank Leumi
Case Studies

SoFi improves digital journey for big revenue impact

"Glassbox gives us the most accurate view of how our members experience our app and gives us confidence in our UX.”
Software Development Lead
Case Studies

Just Right Improves the Digital Experience for Pet Owners

"With insights into our users’ behavior on different devices, we are delivering best in class experiences on both mobile and web"
Courtney Toder
Digital Product Lead

See how to create better digital journeys