Remove the barriers to better digital journeys

We empower you to fully understand and enrich your customers’ digital journeys. Our technology combines activity, performance and intent in real time. It enables people across functions to collaborate and prioritize timely enhancements to create frictionless digital journeys that power loyalty and business growth.

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Security, privacy and compliance

From the beginning we built our technology with scale, security and privacy in mind. Glassbox enables organizations to remain compliant with new and existing regulations, including digital record-keeping, data protection, monitoring and reporting. We have wall-to-wall certifications in privacy and security.

Customer focused...just like you

Forget vanity metrics and vague objectives. Our Customer Success team’s main goal is to support your digital transformation and work with you to ensure it delivers great outcomes for your organization.

Unmatched experience insights

Glassbox is the fastest way to get clarity on who, what, where and why. Get insights into every aspect of your digital presence—from troubleshooting and testing to revealing why your new product isn’t gaining the traction it deserves.

Case Studies
Visa Color

Visa CAL streamlines their credit card application process

"With Glassbox, we found the full root cause of the issue, including communication with the server.”
Ofer Goldberg
Head of Digital Services
Case Studies
Leumi Bank

Bank Leumi saw ROI with Glassbox for mobile apps in just 8 weeks

"We couldn’t imagine better cooperation with a tech partner than the one we have with Glassbox.”
Mobile App Product Manager
Bank Leumi
Case Studies

SoFi improves digital journey for big revenue impact

"Glassbox gives us the most accurate view of how our members experience our app and gives us confidence in our UX.”
Software Development Lead
Case Studies
Air Canada

Air Canada removes friction from the online reservation process

"If I had to choose only one analytics tool for my product, it would be Glassbox without hesitation.”
Sylvain Robitaille
Senior Customer Experience Analyst
Case Studies

BetVictor supports and protects customers with Glassbox

"Because Glassbox doesn’t require tags, it needs minimal effort from us so we can focus on our customers.”
Kay Fenemore
Head of Customer Service

See how to create better digital journeys