Intelligent insights meet incomparable privacy and security

Growing your digital business is imperative, but so is protecting customer data privacy and security. Achieve both with Glassbox.

Protect your customers and your business

When it comes to protection, Glassbox leaves nothing to chance. Our digital experience intelligence platform offers a multitude of data privacy and security functions to ensure you’ll never expose sensitive information that could put your customer’s privacy—or your organization—at risk.

  • Omits sensitive information by default, but is fully customizable.
  • Compliant with privacy regulations, including HIPAA, GLBA, PCI, CCPA and GDPR.
  • Four-layer security strategy addresses data, product and infrastructure security plus ongoing assurance.

Rely on the highest security standards

When we say we have high standards, we mean it. Glassbox is the first and only digital experience intelligence company to receive the ISO 22701 certification for our privacy management framework. Further, we are audited biannually and are both SOC 2 and ISO 27001 certified.

Take a self-guided tour

Take our self-guided tour and experience how Glassbox delivers access to 100% of digital session data for quick analysis of user behavior, performance, and retrospective insights.

Deployment options for any requirement

Glassbox meets the information security requirements of even the most discerning organizations, including 6 of the world’s 10 largest banks, with multiple deployment options. Get the flexibility you want with the security you need.

  • Single-tenant cloud deployment in your choice of AWS or Microsoft Azure your Glassbox system is securely isolated.
  • Multi-tenant cloud deployment offers a cost-effective way for mid-sized organizations to realize the best in digital experience intelligence while still maintaining high security standards per our CSA/ISO 9001, 27001, 27017, 27018, SOC 1-2, NIST and privacy-shield certifications.
  • On-premises deployment offers the greatest control over your data protection.

Privacy and security by design

Data minimization

Our tools are configured out-of-the-box to deliver the maximum degree of privacy, ensuring personal data collection adheres to the principle of data minimization.

Omission and masking

You control what data is captured and visible to Glassbox users. Omit what’s highly sensitive and mask additional data based on pre-set rules or business needs.

Data encryption

Glassbox uses high-strength encryption to protect all communication between end-user devices and our servers. Passwords are also encrypted and excluded from our logs.

Role-based access

Granular role-based access controls with a complete audit log.

Single sign-on

SSO with multi-factor authentication via SAML 2.0 or your preferred identity provider.

Ongoing assurance

Regular audits and penetration tests for ongoing assurance.

Look no further

Discover how you can understand your digital customers better without sacrificing their privacy.