Glassbox tailored for you

Glassbox is packaged based on the capabilities your business needs to solve its digital challenges. Don't see the perfect package? Let's talk and we'll customize one for you.

Rated 4.9/5
The ability to watch a user navigate the site click-by-click has been incredibly helpful.
Rated 4.9/5
The ability to watch a user navigate the site click-by-click has been incredibly helpful.

Conversion optimization

Customer engagement

Production support


100% tagless data capture
included included included included
Real-time session replay
included included included included
Web & native mobile app analytics
included included included included
Interaction & heatmaps
included included included included
Struggle & error analysis
included included included included
Out-of-the-box reports
included included included included
Customer journey analytics
included included
Product analytics
included included
Funnel analysis
Voice of customer
Performance analytics
Session Vault
See Glassbox in action
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Don’t see the perfect package?

Every business has different needs. Talk to us to tailor your ideal solution.

Simple, flexible pricing options

There are three major elements for pricing Glassbox for each customer. 

Selected package

Data retention period

Session volume (web or app)

Trusted by digital innovators

Partners in your success

Our team works closely with you to ensure you achieve great outcomes–from obtaining business insights to training and customer support.

  • We provide the tools and training to become proficient in using and getting value from Glassbox.
  • Get expert support for in-depth analysis and tricky technical issues when you need it.


Can I mix and match the features I want?

We've designed our standard packages to meet the most common digital experience intelligence use cases, but we can also flex to meet your specific needs. Don't see the perfect package? Let's talk and we can customize one for you.

Is support included?

Yes. New customers are onboarded with our Go Live Bundle of services, which may include cloud or on-premises implementation, training and professional services. Ongoing support is included.

How is Glassbox deployed?

Glassbox can be deployed in your choice of public cloud (in single- or multi-tenant configurations), on-premises or in a hybrid environment.

Do you offer a free trial?

If you are interested in trialing Glassbox, please contact us.

What happens to my data at the end of the retention period?

Sessions that exceed your plan’s data retention period are deleted. Glassbox supports long-term data retention for compliance purposes with Session Vault.