Supercharge your digital customer experience

Rated 4.8/5
The ability to watch a user navigate the site click-by-click has been incredibly helpful in identifying issues
Rated 4.8/5
The ability to watch a user navigate the site click-by-click has been incredibly helpful in identifying issues

Optimize

Digital experience insights at your fingertips

Enterprise

AI-powered analytics for deeper investigation

100% tagless data capture
information
included included
Native mobile app analytics
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included included
Session replay
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included included
Interaction maps
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included included
included included
included included
Out-of-the-box reports
included included
Advance filtering
included included
included included
Automated experience and technical insights
included included
Revenue impact measurement
included included
Augmented Journey Map
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Add-on
included
Ad hoc funnel reports
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Add-on
included
User timeline
Add-on
included
Customizable dashboards
Add-on
included
Real-time monitoring and alerts
Add-on
included
AI-powered anomaly detection
Add-on
included
Integrations
Add-on
included
Real-time data export
Add-on
Add-on
Session Vault compliance retention
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Add-on
Add-on
Single sign-on
Add-on
Add-on

Getting started is simple

Easy to deploy

Automatic data, no tagging

Guided onboarding

Complimentary training

Partners in your success

Our team works closely with you to ensure you achieve great outcomes–from obtaining business insights to training and customer support.

  • We provide the tools and training to become proficient in using and getting value from Glassbox.
  • Get expert support for in-depth analysis and tricky technical issues when you need it.

FAQs

Which plan is right for me?

Glassbox Optimize is for organizations looking to empower their digital teams with real-time behavioral insights that meet the needs of most small- to mid-sized enterprises.

Glassbox Enterprise extends the capabilities of Optimize with enterprise-level visual investigation tools, AI-driven analytics and greater customization.

Is support included?

Yes. New customers are onboarded with our Go Live Bundle of services, which may include cloud or on-premises implementation, training and professional services. Ongoing support is included.

How is Glassbox deployed?

Both Glassbox Optimize and Enterprise can be deployed in your choice of public cloud, on-premises or in a hybrid environment.

Do you offer a free trial?

If you are interested in trialing Glassbox, please contact us.

What happens to my data at the end of the retention period?

Sessions that exceed your plan’s data retention period are deleted. Glassbox supports long-term data retention for compliance purposes with Session Vault.