Salesforce and Business Application Lead

Salesforce and Business Application Lead

We are looking for a strategic technical leader to own the evolution of our GTM tech stack. As the Salesforce & Business Applications Lead, you are the professional who connects the dots between People, Processes, and Systems to create the synergy required to scale. You understand that a company’s strategy is only as strong as the flow of its data and the integration of its tools.

You are a data-driven professional who knows how to differentiate between the "important" and the "urgent," ensuring our systems optimized for a frictionless Lead-to-Cash journey. Your goal is to build a robust systems architecture where data hygiene is the standard and every integration is built for predictable, global scale.

High-Level Goals & Ownership

• Scalable Systems Architecture: Build and maintain the data architecture required to support ARR growth.
• Process Automation: Lead the technical execution of automated workflows that reduce operational friction across Sales, Marketing, and Customer Success.
• Global Data Governance: Embed governance rules directly into SFDC to ensure clean, reliable data for predictive forecasting and ICP insights.
• Tech Stack Synergy: Ensure seamless integrations between Salesforce and critical business applications (e.g., Finance, Legal, and Support tools).

Key Responsibilities

• System Ownership: Act as the primary architect for Salesforce (SFDC) and integrated business applications, ensuring system health and scalability.
• Quote-to-Cash Excellence: Own the technical lifecycle of the Quote-to-Cash process, ensuring smooth handoffs between business units.
• Strategic Requirement Translation: Translate complex business needs into detailed technical requirements, workflows, and system documentation.
• Data Integrity & BI Support: Partner with the RevOps team to ensure reporting systems provide consistent, accurate data for executive decision-making.
• User Adoption & Enablement: Lead technical onboarding and ongoing enablement to ensure GTM teams are utilizing systems at a professional level.
• Project Management: Drive continuous improvement initiatives, running feedback cycles to identify and fix system inefficiencies.

Requirements

• 7 Years of Experience: Extensive experience managing Salesforce and GTM tech stacks (e.g., HubSpot, Outreach, CPQ) in a B2B SaaS environment & Proficiency in platform Best Practices.
• Mastery of GTM Workflows: Deep technical understanding of lead-to-renewal cycles and cross-functional system logic.
• Strategic Problem Solver: Ability to influence stakeholders and prioritize a technical roadmap that balances immediate fixes with long-term scalability.
• Certification: Salesforce Certified Administrator.
• Creative thinking, multitasking abilities, and positive energy.
• High-level English proficiency