Job opportunity: Cloud Operation

Cloud Operation

Israel Office · Full-time · Intermediate

About The Position

Glassbox is looking for a Cloud Operation to join our Global Cloud team. 

We are Glassbox, a world leader in digital experience analytics, on a mission to deliver frictionless digital journeys to brands and their customers all over the world. 

We are a hyper-growth scale-up that has most recently acquired a strong player in the CX field- SessionCam and just IPO’d in June!

So, now is the perfect time to come to Glassbox and help us accelerate our global leadership position!

Will you join us in this journey?

 

What You Will Do

● Provide maintenance to customer environments in line with SLAs and business needs with a high level of availability, performance, and security

● Be trained and educated in and operate new cloud technologies and initiatives developed by the Cloud Engineering teams

● Train and educate NOC team members in operational tasks derived from the new cloud technologies and initiatives developed by the Cloud Engineering teams

● Operate the company security and access solution according to the company policies and cloud security best practices

● Regularly work on and update existing systems to optimize efficiency, cost, and quality of service

● Take part in our On-call shifts to provide 2nd Line support for our 1st Line incident response (NOC)



Requirements

What You Will Need

● At least 2 years of Linux administration & Cloud computing

● Experience in writing scripts in Bash

● Basic understanding of public cloud services (AWS, Azure /GCP)

● Troubleshooting and analytical skills

● Strong communication and collaboration skills

An advantage

● Experience working and operations of CI/CD DevOps tools, such as Git, Jenkins, Ansible, Terraform

● AWS, Azure, or GCP certifications

● Experience in operation of Docker and Kubernetes environments



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