Job opportunity: Solutions Engineer

Solutions Engineer

Australia · Contractor · Intermediate

About The Position

Glassbox is looking for a Solutions Engineer to join our Global Sales team.

We are Glassbox, a world leader in digital experience analytics, on a mission to deliver frictionless digital journeys to brands and their customers all over the world. 

We are a hyper-growth scale-up that has most recently acquired a strong player in the CX field- SessionCam and just IPO’d in June!

So, now is the perfect time to come to Glassbox and help us accelerate our global leadership position!

Will you join us in this journey?


What You Will Do 

  • Present the Glassbox solution and compelling demos, remotely and onsite to different stakeholders (including C-level executives)
  • Manage end-to-end proofs-of-concept and handle day to day technical clarifications and communication with prospective customers and existing customers
  • Be the customer’s technical focal point
  • In our dynamic start-up environment, you will be required to work closely with R&D, Product, Business Analysts, Customer Success, Support, and Professional Services teams


What You Will Need

  • You are a tech-savvy customer-facing person who is self-driven, agile, and motivated
  • Experience as a Sales Engineer / Solution Manager / Presale / Customer-facing Professional Services in a B2B SaaS company
  • Knowledge or experience working with web technologies: HTML, CSS, JavaScript, etc.
  • Knowledge of website frameworks, components, and concepts
  • Experience with web and mobile analytics or fundamental knowledge of analytical tools such as Adobe, Google, etc.
  • Outstanding communications and presentation skills
  • Passionate about technical sales and working with customers.
  • Ability to work under pressure on multiple customers, opportunities & POCs concurrently
  • From time to time, travel will be required (up to 25%)

An advantage

  • Experience with or understanding mobile apps

Apply for this position