Job opportunity: Solutions Engineer

Solutions Engineer

London Office · Full-time · Intermediate

About The Position

Glassbox is looking for a Solutions Engineer (Presale) to join our APAC and EMEA Presales teams.

We are Glassbox, a world leader in digital experience analytics, on a mission to deliver frictionless digital journeys to brands and their customers all over the world. 

We are a hyper-growth scale-up that has most recently acquired a strong player in the CX field- SessionCam and just IPO’d in June!

So, now is the perfect time to come to Glassbox and help us accelerate our global leadership position!

Will you join us in this journey?

 

What You Will Do 

  • Present the Glassbox solution, present compelling demos, remotely and onsite to different stakeholders (including C-level executives)
  • Manage end-to-end proofs-of-concept and handle day to day technical clarifications and communication with prospective customers
  • Be the customer’s technical focal point throughout the sales process
  • In our dynamic start-up environment, you will be required to work closely with R&D, Product, Business Analysts, Support, and Professional Services teams


Requirements

What You Will Need

  • You are a tech-savvy customer-facing person who is self-driven, agile, and motivated
  • Experience as a Sales Engineer / Solution Manager / Presale in a B2B SaaS company
  • Knowledge or experience working with web technologies: HTML, CSS, JavaScript, etc.
  • Knowledge of website frameworks, components, and concepts
  • Experience with web and mobile analytics or fundamental knowledge of analytical tools such as Adobe, Google, etc.
  • Outstanding communications and presentation skills
  • Passionate about technical sales and working with customers
  • Ability to work under pressure on multiple opportunities & POCs concurrently
  • In the future, travel will be required (up to 25%)


An advantage

  • Additional languages (French / Spanish / Italian / German)
  • Experience with or understanding mobile apps


Apply for this position