Visualize, observe, analyze and elevate your digital customer journey with Glassbox Augmented Journey Map™ for both web and native mobile app.
Get a real-time, comprehensive and multi-dimensional view of the customer journey. Increase engagement and maximize conversions. Automatically. With no need for tagging.
Every dimension and KPI is presented in a user-friendly, interactive visualization. That includes audience, acquisition, traffic type, referral, attribution, engagement, errors, visitor struggles, conversion rate and more. Slice and dice the maps any way you like to immediately find, isolate and fix issues—even if it happened on a previous step.
Plus, we’ll help you customize your configuration or pull in tags from other systems like Google Tag Manager to capitalize on previous tagging efforts and sync your data. And with all that time saved, you can use the insights to improve your digital experience and move the needle for your business.
"With insights into our users behavior, we improved customer experience, engagement and ultimately drove more revenue."
"By understanding the friction points driving conversions, we increased both customer acquisition and their lifetime value"
"With Glassbox, we found the full root cause of the issue, including communication with the server.”
"If I had to choose only one analytics tool for my product, it would be Glassbox without hesitation.”
"We couldn’t imagine better cooperation with a tech partner than the one we have with Glassbox.”
"Glassbox gives us the most accurate view of how our members experience our app and gives us confidence in our UX.”
"With insights into our users’ behavior on different devices, we are delivering best in class experiences on both mobile and web"