Plans & Pricing - Glassbox

Plans & pricing

Digital experience analytics for every organization

Glassbox packages offer the flexibility to support your business today and to grow with you.

Optimize

Digital experience insights at your fingertips

Capabilities include:

  • Tagless data capture
  • Searchable, real-time session replays
  • Page analytics and interaction maps
  • Error detection
  • Revenue-driven business flows
  • Struggle scores
  • Out-of-the-box reports

Enterprise

AI-powered analytics for deeper investigation

Capabilities include all the features of Optimize plus:

  • End-to-end journey visualization
  • Ad hoc investigation tools
  • Anomaly detection and alerts
  • Customized experience scores
  • Core web vitals analysis


Compare features

Capture Optimize Enterprise
100% tagless capture (client- and server-side)
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check
Session replay
check
check
Mobile app analytics Optional Optional
Visualize
Augmented Journey MapTM
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Interaction maps
check
check
Business flows
check
check
Page journeys
check
check
Out-of-the-box reports
check
check
Advanced filtering
check
check
Funnel reports
check
User timeline
check
Customizable dashboards
check
Analyze
Struggle scores
check
check
Automated experience and technical insights
check
check
Real-time monitoring and alerts
check
AI-powered anomaly detection
check
Core web vitals scores
check
Segment and cohort analytics
check
Elevate
Revenue impact measurement
check
check
Integrations Optional
check
Real-time data export Optional Optional
Session Vault compliance retention Optional Optional
Single sign-on Optional Optional
Capture Optimize
100% tagless capture (client- and server-side)
check
Session replay
check
Mobile app analytics Optional
Visualize
Augmented Journey MapTM
Interaction maps
check
Business flows
check
Page journeys
check
Out-of-the-box reports
check
Advanced filtering
check
Funnel reports
User timeline
Customizable dashboards
Analyze
Struggle scores
check
Automated experience and technical insights
check
Real-time monitoring and alerts
AI-powered anomaly detection
Core web vitals scores
Segment and cohort analytics
Elevate
Revenue impact measurement
check
Integrations Optional
Real-time data export Optional
Session Vault compliance retention Optional
Single sign-on Optional
Capture Enterprise
100% tagless capture (client- and server-side)
check
Session replay
check
Mobile app analytics Optional
Visualize
Augmented Journey MapTM
check
Interaction maps
check
Business flows
check
Page journeys
check
Out-of-the-box reports
check
Advanced filtering
check
Funnel reports
check
User timeline
check
Customizable dashboards
check
Analyze
Struggle scores
check
Automated experience and technical insights
check
Real-time monitoring and alerts
check
AI-powered anomaly detection
check
Core web vitals scores
check
Segment and cohort analytics
check
Elevate
Revenue impact measurement
check
Integrations
check
Real-time data export Optional
Session Vault compliance retention Optional
Single sign-on Optional

Pricing

Pricing for all Glassbox plans is custom based on volume of website and/or mobile app sessions and your data retention requirements. Pricing tiers begin at 50K sessions per month. Please contact us for a quote.

FAQs

  • Is Optimize or Enterprise right for me?

    Glassbox Optimize is for organizations looking to empower their digital teams with real-time behavioral insights that meet the needs of most small- to mid-sized enterprises.


    Glassbox Enterprise extends the capabilities of Optimize with enterprise-level visual investigation tools, AI-driven analytics and greater customization.

  • Is support included?

    New customers are onboarded with a Go Live Bundle of services that may include cloud or on-premises implementation, training and professional services. Ongoing support is included.

  • How is Glassbox deployed?

    Both Glassbox Optimize and Enterprise can be deployed in your public cloud (including AWS and Microsoft Azure), on-premises or in a hybrid environment.

  • Do you offer a free trial?

    If you are interested in trialing Glassbox, please contact us.

  • What happens to my data at the end of the retention period?

    Sessions that reach the end of your plan’s specified data retention period are deleted. Glassbox supports long-term data retention for compliance purposes with Session Vault.

Is Optimize or Enterprise right for me?

Glassbox Optimize is for organizations looking to empower their digital teams with real-time behavioral insights that meet the needs of most small- to mid-sized enterprises.


Glassbox Enterprise extends the capabilities of Optimize with enterprise-level visual investigation tools, AI-driven analytics and greater customization.

Is support included?

New customers are onboarded with a Go Live Bundle of services that may include cloud or on-premises implementation, training and professional services. Ongoing support is included.

How is Glassbox deployed?

Both Glassbox Optimize and Enterprise can be deployed in your public cloud (including AWS and Microsoft Azure), on-premises or in a hybrid environment.

Do you offer a free trial?

If you are interested in trialing Glassbox, please contact us.

What happens to my data at the end of the retention period?

Sessions that reach the end of your plan’s specified data retention period are deleted. Glassbox supports long-term data retention for compliance purposes with Session Vault.