Glassbox user journey mapping intuitively visualizes all digital sessions from both web and native mobile apps in real time. Teams across your organization can access a single source of truth, empowering collaboration to enhance every digital journey.
From here, they can quickly find the most impactful opportunities to improve CX, conversions, customer retention and more.
of employees take hours or days to get the information they need from their system and databases.
of employees have to ask IT for help with reporting, slowing down decision-making.
of organizations say they can act on very little of the data they collect.
Companies that focus on the customer journey see a 50% greater return on marketing investments than for those that don’t.
Do it all on your own—without the need for IT or a data scientist.
Let your digital customer experience data fuel your next move.