Users love us — but don't just take our word for it

What our users are saying...
All Industries
Financial Services
Telecommunications
Insurance
Banking
Retail
Amazing Experience Especially in creating Funnel that helps us with our data analysis.
Very user friendly and easy to navigate. Pages are so easy to understand and you will be so familiar with the steps accordingly. Also, Funnels are very much accessible to those that can view and help with further checking and investigations.
Difficult and hard to find relevant sessions.
Safe information for clients with auto-redact feature.
Glassbox is easy to navigate but has performance lag issues.
Like utilizing Glassbox for its ease of use and intuitive interface, which makes it an essential tool for analysis and investigation. It offers comprehensive session replay capabilities, allowing for detailed tracking of user behavior and interactions on the websites. It also supports deep insights into customer journeys to identify customer issues more effectively.
Understand user behavior
How everything is linked. Obviously you get a vast amount quantitative data from your pages and journeys but you also get to understand why users aren't converting/progressing via the session recordings.
Intuitive interface
Glassbox makes it very easy to search and find information about sessions. The interface is intuitive, and locating specific data is quick and efficient.
Glassbox is a great tool
It's great that I can view the customer journey through the app, and watch the relevant network calls. It helps greatly debug issues related to customer experience, and in addition get the calls. so I can create my own flows for load tests running the exact order of requests to the various services.
Great Journey Maps
Probably the journey maps. Its good to get a high level view of abandons and where the traffic is coming from/going to.
Great session replay
Playback of the sessions is a game changer
Understanding User Struggles
I like it's core feature to go through the sessions and provide a solution
Boost your organization’s customer IQ
See why digital leaders use Glassbox to analyze over 1 trillion web and mobile sessions each year—and translate deep insights into enhanced digital experiences.