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Get inside every mobile app journey
Almost 30% of apps are deleted by users within 28 days. Glassbox enables mobile app owners to measure and monitor user behavior so they have the insights they need to minimize churn and maximize engagement—all with a single SDK.
Increase mobile CX and conversion
Nearly three quarters of mobile app users classify as “serial switchers.” Understanding the true customer experience on your native mobile app has never been more important. Compare operating systems, devices and versions to increase user engagement. Test hypotheses and optimize mobile app experiences to drive customer loyalty and growth.
Compare journeys and identify behaviors of your most engaged customers. Test hypotheses and increase user engagement with your mobile app. Measure how UX changes impact activation, engagement, conversion and retention.
Optimize your app screens, forms, and CTA buttons to increase engagement and conversion. Keep up with changes to your app thanks to tag-less deployment. Maintain a complete and automated map of every user interaction—even when your app changes.
See how often your mobile app crashes with out-of-the-box crash analysis reports. Find out who’s most impacted, including version, network and device performance details. Calculate how much revenue each crash is costing you and prioritize resources.
Boost engagement and retention
Compare journeys and identify behaviors of your most engaged customers. Test hypotheses and increase user engagement with your mobile app. Measure how UX changes impact activation, engagement, conversion and retention.
Optimize conversion rates
Optimize your app screens, forms, and CTA buttons to increase engagement and conversion. Keep up with changes to your app thanks to tag-less deployment. Maintain a complete and automated map of every user interaction—even when your app changes.
Quantify crashes
See how often your mobile app crashes with out-of-the-box crash analysis reports. Find out who’s most impacted, including version, network and device performance details. Calculate how much revenue each crash is costing you and prioritize resources.
Connecting with the mobile generation
As smartphone usage surpasses desktop, it’s more important than ever to optimize your mobile app. Discover users’ biggest complaints, and understand how to drive increased loyalty and engagement.
Visualize every journey
Customer journey mapping gives you insights into each user’s experience.
Timely alerts
Automated alerts tell you when there’s an urgent issue.
Optimize experiences
Be empowered to deliver better mobile app experiences to all users.
Move at speed
Real-time data analysis allows you to test and learn at speed to determine the impact of app and feature updates. Get insights fast so you know which updates are driving better engagement and which functions should be turned off.
Maximize value to the business
Visibility into mobile app user behavior can have a profound impact on business performance. Glassbox allows you to grow a loyal customer base and drive conversion, while minimizing crashes and loss of revenue.
Supercharge mobile app performance
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Mobile app analytics in a single SDK
- See and understand what your customers are experiencing on your mobile app in real time with mobile app analytics.
- Track user engagement, network and device performance and app crashes with a single SDK.
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Session replay for every mobile app visit
- Capture every session and access video-like replays of 100% of your mobile app sessions to see exactly how your users experience your app.
- Capture native and hybrid mobile app sessions on a single platform alongside web.
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Out-of-the-box dashboards and reports
- Pre-built and customizable dashboards and reports show the impact of version, device type, operating system, location, network type and more.
- Define the metrics you want to measure across the lifecycle of your app.
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Performance monitoring
- Gain control of app performance with configurable alerts for when issues occur.
- Boost agility for bug fixes and troubleshooting with no need to reproduce errors.
Mobile app analytics in a single SDK
- See and understand what your customers are experiencing on your mobile app in real time with mobile app analytics.
- Track user engagement, network and device performance and app crashes with a single SDK.
Session replay for every mobile app visit
- Capture every session and access video-like replays of 100% of your mobile app sessions to see exactly how your users experience your app.
- Capture native and hybrid mobile app sessions on a single platform alongside web.
Out-of-the-box dashboards and reports
- Pre-built and customizable dashboards and reports show the impact of version, device type, operating system, location, network type and more.
- Define the metrics you want to measure across the lifecycle of your app.
Performance monitoring
- Gain control of app performance with configurable alerts for when issues occur.
- Boost agility for bug fixes and troubleshooting with no need to reproduce errors.
Visa CAL streamlines their credit card application process
"With Glassbox, we found the full root cause of the issue, including communication with the server.”
Ofer Goldberg
Head of Digital Services
Bank Leumi saw ROI with Glassbox for mobile apps in just 8 weeks
"We couldn’t imagine better cooperation with a tech partner than the one we have with Glassbox.”
Mobile App Product Manager
Bank Leumi
SoFi improves digital journey for big revenue impact
"Glassbox gives us the most accurate view of how our members experience our app and gives us confidence in our UX.”
Software Development Lead
SoFi
Air Canada removes friction from the online reservation process
"If I had to choose only one analytics tool for my product, it would be Glassbox without hesitation.”
Sylvain Robitaille
Senior Customer Experience Analyst
BetVictor supports and protects customers with Glassbox
"Because Glassbox doesn’t require tags, it needs minimal effort from us so we can focus on our customers.”
Kay Fenemore
Head of Customer Service