Mobile app owners | Glassbox

Get inside every mobile app journey

Almost 30% of apps are deleted by users within 28 days. Glassbox enables mobile app owners to measure and monitor user behavior so they have the insights they need to minimize churn and maximize engagement—all with a single SDK.

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Increase mobile CX and conversion

Nearly three quarters of mobile app users classify as “serial switchers.” Understanding the true customer experience on your native mobile app has never been more important. Compare operating systems, devices and versions to increase user engagement. Test hypotheses and optimize mobile app experiences to drive customer loyalty and growth.

Compare journeys and identify behaviors of your most engaged customers. Test hypotheses and increase user engagement with your mobile app. Measure how UX changes impact activation, engagement, conversion and retention.

Optimize your app screens, forms, and CTA buttons to increase engagement and conversion. Keep up with changes to your app thanks to tag-less deployment. Maintain a complete and automated map of every user interaction—even when your app changes.

See how often your mobile app crashes with out-of-the-box crash analysis reports. Find out who’s most impacted, including version, network and device performance details. Calculate how much revenue each crash is costing you and prioritize resources.

Boost engagement and retention

Optimize conversion rates

Quantify crashes

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Connecting with the mobile generation

As smartphone usage surpasses desktop, it’s more important than ever to optimize your mobile app. Discover users’ biggest complaints, and understand how to drive increased loyalty and engagement.

Visualize every journey

Customer journey mapping gives you insights into each user’s experience.

Timely alerts

Automated alerts tell you when there’s an urgent issue.

Optimize experiences

Be empowered to deliver better mobile app experiences to all users.

Move at speed

Real-time data analysis allows you to test and learn at speed to determine the impact of app and feature updates. Get insights fast so you know which updates are driving better engagement and which functions should be turned off.

Maximize value to the business

Visibility into mobile app user behavior can have a profound impact on business performance. Glassbox allows you to grow a loyal customer base and drive conversion, while minimizing crashes and loss of revenue.

Supercharge mobile app performance

Mobile app analytics in a single SDK
- See and understand what your customers are experiencing on your mobile app in real time with mobile app analytics.
- Track user engagement, network and device performance and app crashes with a single SDK.
Session replay for every mobile app visit
- Capture every session and access video-like replays of 100% of your mobile app sessions to see exactly how your users experience your app.
- Capture native and hybrid mobile app sessions on a single platform alongside web.
Out-of-the-box dashboards and reports
- Pre-built and customizable dashboards and reports show the impact of version, device type, operating system, location, network type and more.
- Define the metrics you want to measure across the lifecycle of your app.
Performance monitoring
- Gain control of app performance with configurable alerts for when issues occur.
- Boost agility for bug fixes and troubleshooting with no need to reproduce errors.

Mobile app analytics in a single SDK

See and understand what your customers are experiencing on your mobile app in real time with mobile app analytics.
Track user engagement, network and device performance and app crashes with a single SDK.

Session replay for every mobile app visit

Capture every session and access video-like replays of 100% of your mobile app sessions to see exactly how your users experience your app.
Capture native and hybrid mobile app sessions on a single platform alongside web.

Out-of-the-box dashboards and reports

Pre-built and customizable dashboards and reports show the impact of version, device type, operating system, location, network type and more.
Define the metrics you want to measure across the lifecycle of your app.

Performance monitoring

Gain control of app performance with configurable alerts for when issues occur.
Boost agility for bug fixes and troubleshooting with no need to reproduce errors.