Mobilebox Mobile App Data Analytics | Glassbox

Unmatched mobile app analytics with Mobilebox

Get a complete picture of the customer journey on your mobile app in a single SDK for both iOS and Android apps.

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All mobile app interactions in one place

The only mobile analytics solution that lets you view and analyze all interactions within your app. Action improvements, delight your customers, and generate more revenue—all while keeping tight control of your app size.
All Mobile App Interactions In One Place

Know exactly what customers think of your app

See every tap, swipe and zoom. Paint a picture of how your consumers are engaging with your native mobile application. Boost application installation and adoption rates and optimize in-app purchases to generate revenue via your mobile conversion funnel.

Understand the app features and content that are getting the most engagement from customers and where they’re getting stuck during their user journey in your mobile app.

See what happens behind the screen

Track issues such as latency, crashes, errors, broken links and other pain points in the app to improve the overall customer experience. See customers’ reactions to these issues including the infamous rage tap.

Video-like session replay with all variables tracked means you don’t lose time reproducing errors and you can fix problems faster. See everything the customer sees as well as what they don’t, including how the experience is impacted by device, operating system, memory, network errors and technical glitches.

Session Replay

Session replay

Watch playbacks of every session—every tap, pinch, swipe and tilt.
Crash Analytics

Crash analytics

Replicate crashes and understand what caused them.
Network Performance

Network performance

Analyze how IT systems are impacting user experience.
Interaction Maps

Interaction maps

See customer behavior and focus time on every screen and element.
Engagement Analytics

Engagement analytics

Create funnels without configuring events. Understand why drop offs and deviations happen.
Device Performance

Device performance

Understand which devices experience the most issues and why.
Journey Analysis

Journey analysis

Connect mobile app analytics with web analytics, APM systems, VOC data and A/B testing systems.
Struggle Identification

Struggle identification

Identify user struggles—out-of-the-box—and understand why they’re happening.
Version Adoption

Version adoption

View version adoption trends as well as response times and errors for each version.

Powerful insights into the mobile journey

  • Mobile app session replay

    Mobile app session replay

    • Get 360-degree session replay with the market’s most mature mobile app analytics SDK.
    • See real-time customer behavior alongside behind-the-scenes technical events for easy root cause analysis.

  • Engagement data for better UX

    Engagement data for better UX

    • View exactly what users are doing in your mobile app alongside technical events.
    • Map every mobile customer journey, and see activity at the screen and field level.
    • Get out-of-the-box reports and understand your most popular journeys.

  • Find and fix user struggles

    Find and fix user struggles

    • Identify the screens where users experience the most struggles.
    • See mobile data analytics and understand user struggles like rage taps, dead taps, tilts and zooms, as well as errors and app crashes.

  • Crash analytics to minimize uninstalls

    Crash analytics to minimize uninstalls

    • Use mobile app data analytics to identify and quantify app crashes as well as where, how and why.
    • See the last actions prior to the crash to minimize impact on other users.
    • Understand the impact of version, OS and device on crash rates.

  • App analytics for journey optimization

    App analytics for journey optimization

    • Get OS and app version trends along with CPU and memory usage data to spot leaks.
    • Get detailed mobile app analytics on connection type and response rates to optimize the app user experience.

  • Built-in data privacy

    Built-in data privacy

    • Configure the input fields you want to omit and those you want to mask to remain GDPR compliance.
    • Automated PCI and PII removal detects, alerts and removes unwanted information should it reach the Glassbox system.

Mobile app session replay

Mobile app session replay

  • Get 360-degree session replay with the market’s most mature mobile app analytics SDK.
  • See real-time customer behavior alongside behind-the-scenes technical events for easy root cause analysis.

Engagement data for better UX

Engagement data for better UX

  • View exactly what users are doing in your mobile app alongside technical events.
  • Map every mobile customer journey, and see activity at the screen and field level.
  • Get out-of-the-box reports and understand your most popular journeys.

Find and fix user struggles

Find and fix user struggles

  • Identify the screens where users experience the most struggles.
  • See mobile data analytics and understand user struggles like rage taps, dead taps, tilts and zooms, as well as errors and app crashes.

Crash analytics to minimize uninstalls

Crash analytics to minimize uninstalls

  • Use mobile app data analytics to identify and quantify app crashes as well as where, how and why.
  • See the last actions prior to the crash to minimize impact on other users.
  • Understand the impact of version, OS and device on crash rates.

App analytics for journey optimization

App analytics for journey optimization

  • Get OS and app version trends along with CPU and memory usage data to spot leaks.
  • Get detailed mobile app analytics on connection type and response rates to optimize the app user experience.

Built-in data privacy

Built-in data privacy

  • Configure the input fields you want to omit and those you want to mask to remain GDPR compliance.
  • Automated PCI and PII removal detects, alerts and removes unwanted information should it reach the Glassbox system.

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Visa CAL streamlines their credit card application process

"With Glassbox, we found the full root cause of the issue, including communication with the server.”
Ofer Goldberg
Head of Digital Services
Leumi Bank

Bank Leumi saw ROI with Glassbox for mobile apps in just 8 weeks

"We couldn’t imagine better cooperation with a tech partner than the one we have with Glassbox.”
Mobile App Product Manager
Bank Leumi
Sofi

SoFi improves digital journey for big revenue impact

"Glassbox gives us the most accurate view of how our members experience our app and gives us confidence in our UX.”
Software Development Lead
SoFi
Air Canada Quote

Air Canada removes friction from the online reservation process

"If I had to choose only one analytics tool for my product, it would be Glassbox without hesitation.”
Sylvain Robitaille
Senior Customer Experience Analyst
Betvictor

BetVictor supports and protects customers with Glassbox

"Because Glassbox doesn’t require tags, it needs minimal effort from us so we can focus on our customers.”
Kay Fenemore
Head of Customer Service

Discover how Mobilebox gives you a complete picture of your mobile app