Product Managers and Product Owners | Glassbox

Continuous optimization for product managers

Provide exceptional digital customer experiences to your web and mobile app users with powerful, real-time product analytics to drive ongoing product optimization.

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Deliver best-in-class products

Product leaders must balance prioritizing the product backlog with introducing product innovations to stay ahead. Without the right data, even the most customer-centric product teams struggle to roll out enhancements that drive loyalty and growth.

Glassbox helps you bridge the gap between internal priorities and customer expectations. Bring the real digital experience to development teams and be your customers’ biggest champion.

Compare journeys and identify behaviors of your most engaged customers. Test hypotheses and increase user engagement with your digital channels and mobile app. Measure how UX changes impact activation, engagement, conversion and retention.

Optimize your web pages, app screens, forms and CTA buttons to increase engagement and conversion. Keep up with changes to your website and app thanks to the tag-less deployment. Maintain a complete and automated map of every user interaction—even when your website or app changes.

Visually compare customer journeys based on the experiences you’re testing. Find test candidates by simply looking at the automated visual alerts on the Augmented Journey Map^TM. See what works from the first session without waiting for statistical analysis.

Increase engagement and retention

Optimize conversion rates

Improve A/B tests

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Fuel product-led growth

Put product at the heart of the organization, by making it the main driver for customer engagement and improved commercial performance.

Increase customer value

Drive greater loyalty and more frequent visits from your users.

Personalize experiences

Understand what makes every unique customer tick.

Boost engagement

Use data insights to move the needle on performance.

Test and learn

Have the confidence to A/B test and experiment.

All data, one platform

Work smarter, with all analytics and visualizations on one convenient platform

Data democratization

Out-of-the-box dashboards let you explore data analytics without specialist help.

Identify optimal behaviors

Effortlessly visualize and analyze multiple customer journeys to identify commonalities and trends between your most valuable customers. Understand what drives conversions and how you can replicate that journey for other users.

Reduce churn

Use AI and machine learning to help you spot users likely to churn. Identify actions that denote dissatisfaction, and use data analysis to recommend the best next steps to retain users.

Identify issues fast

Access to real-time data from all user journeys—web and mobile—puts you in prime position to flag bugs and issues before they become a major problem. Get instant alerts and put out fires fast.

Powerful product analytics

Product analytics
- Real-time session replay and performance data help speed fixes with no need to reproduce errors.
- Gain control of product performance with alerts for both client- and server-side issues.
Real behavioral insights
- Quickly access customer insights and explore how users engage with your product.
- Find user struggles, technical issues and trends to create a truly user-centric product.
Measure revenue
- Automated calculations measure revenue impact to help prioritize your backlog.
- Measure conversion, identify abandonment points and drive more ROI from your digital products.
Better A/B tests
- Automatically map A/B tests and compare them side by side—without tagging.
- Journey and in-page interaction maps help you understand performance down to the page element level.

Product analytics

Real-time session replay and performance data help speed fixes with no need to reproduce errors.
Gain control of product performance with alerts for both client- and server-side issues.

Real behavioral insights

Quickly access customer insights and explore how users engage with your product.
Find user struggles, technical issues and trends to create a truly user-centric product.

Measure revenue

Automated calculations measure revenue impact to help prioritize your backlog.
Measure conversion, identify abandonment points and drive more ROI from your digital products.

Better A/B tests

Automatically map A/B tests and compare them side by side—without tagging.
Journey and in-page interaction maps help you understand performance down to the page element level.