Real User Monitoring: Find and fix CX issues faster

Close the experience gap with real user monitoring tools – receive end-to-end performance data combined with advanced digital insights.

Get a demo

Elevate your digital experience

Real user monitoring (RUM) tracks the performance of web pages in terms of responsiveness and errors using data collected from real users. Glassbox delivers RUM by capturing each page request to provide insights on how technical issues affect your business.

RUM is a powerful way to track user interactions with your mobile app or website, across devices, browsers and platforms. It shows your users’ real digital experiences and fast-tracks your ability to optimize them.

Real User Monitoring With Session Replay

Why pair RUM and digital experience analytics?

RUM is often part of an application performance monitoring (APM) solution, but Glassbox goes further to bring you session replay and advanced experience analytics for maximum speed and impact.

Get real-time alerts to performance issues.
Use session replay to quickly investigate real user experiences.
Prioritize efforts based on business impact, such as revenue or abandonment.
Increase your team’s productivity by finding and fixing issues faster.

Prioritize projects with real user monitoring

Impact-based prioritization

Pinpoint the performance issues that have the greatest impact on your business.

Intelligent visibility

Understand the root cause of user behaviors across your entire site.

Improve search rankings

Use Glassbox’s advanced Core Web Vitals measurement to elevate your presence in Google search results.

Get more from real user monitoring

All your data in one dashboard
- Measure user interactions across multiple devices and browsers.
- See all data in real-time so you don't have to wait for hours or days for reports.
Know which areas need improvement
- Use interaction maps to identify where users are struggling with site navigation or losing interest on the page.
Insights on user interaction
- Track user behavior patterns on your website including clicks, scrolls, page views, and more.