By automatically capturing the journey, session replay lets you see everything with your own eyes. No misunderstandings, no confusion and no communication barriers. Just a speedy resolution.
Glassbox captures user behavior as well as IT performance that your users can’t see. This gives you a complete view of all activity, allowing you to identify the root causes for low conversion or abandonments, and use that information to optimize digital journeys and improve business performance.
You can also build custom scoring models that reflect your unique business priorities and workflows to help identify either high-value or problematic experiences.
"With Glassbox, we found the full root cause of the issue, including communication with the server.”
"We couldn’t imagine better cooperation with a tech partner than the one we have with Glassbox.”
"Glassbox gives us the most accurate view of how our members experience our app and gives us confidence in our UX.”
"If I had to choose only one analytics tool for my product, it would be Glassbox without hesitation.”
"Because Glassbox doesn’t require tags, it needs minimal effort from us so we can focus on our customers.”
View every click, swipe and scroll with session replay