Demystify user behavior for more customer-centric products

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Product analytics why 2x

Find out what’s happening—and why

Understand every user behavior

Glassbox captures 100% of front- and back-end events automatically, across web and mobile apps, for the most complete picture of your users’ digital experience. All of this data is available in user-friendly visualization in real time, making it fast and easy to identify opportunities for creating even better product experiences.

Product user behavior 2x

Shorten your delivery cycle

With instant access to more behavioral data and AI-powered insights that reveal the reason behind those behaviors, you’ll have the crucial context needed to make faster, data-driven decisions. Glassbox’s built-in collaboration features make it easy to share data and examples with design, development or marketing teams so you can accelerate time to action. 

Product short delivery cycle 2x

Deliver better products more efficiently

Don’t waste design or development time creating and maintaining features that don’t engage your users or generate the business outcomes you need. Glassbox quantifies which features and journeys your customers use and which create the greatest business benefit, so you can easily prioritize the projects that matter most to you and them.

Product efficient delivery 2x

The power of integrated product analytics

Product tagless data capture 2x

Tagless data capture

By automatically capturing 100% digital events, Glassbox ensures there are zero gaps in your customer knowledge. Plus, our patented tagless data capture means faster time to value, lower management overhead and the ability to do retroactive analysis.

Advanced cohort analysis 2x

Advanced cohort analysis

See an aggregate of all users or segment customers based on variables ranging from geography to VoC sentiment. Glassbox reveals behavior patterns of any customer segment, including your highest-value customers or those who abandon.

Technical performance analytics 2x

Performance analytics

Site or app performance affects how your users engage, how long they stay and why they drop. Glassbox surfaces technical insights in context of user behavior so you can instantly correlate and act upon errors or performance issues that affect product experience.

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User timeline

See lifetime user behavior across web and mobile apps.
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Anomaly detection

Get AI-driven alerts to unusual patterns in behavior or performance.
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Revenue metrics

See revenue impact of different journeys and behaviors.
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Advanced filtering

Analyze data for any cohort over any timeframe.
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Custom dashboards

Tailor your view to your priorities.

G2's #1 user-friendly product analytics software

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*Based on G2 reviews

4.9
4.5
4.7
4.6

Ease of setup

9.8

8.7

8.5

7.5

Ease of use

9.7

8.4

8.4

8.5

Quality of support

9.7

9.1

9.5

9.4

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You're in good company

Digital innovators around the world are leveraging Glassbox to tap contextual insights, eliminate guesswork and put customer delight on repeat.