We’re here for your success
Our customer success team is dedicated to working with you to make sure Glassbox delivers great outcomes for you and your organization.
“I appreciate my Business Insights meetings where I partner with Glassbox on the initiatives we want to implement.”
Partners in creating value
Our holistic approach to customer success supports every step of your journey with Glassbox, from project management, cloud operations and professional services, to training, business insights consulting and support.
Your dedicated customer success manager (CSM) is your champion within Glassbox, working to assemble all the resources you need. Through regular executive business review meetings your CSM provides forward-looking planning to ensure Glassbox aligns with your future business goals.
Security and compliance knowledge run deep within our customer success teams. Our priority is to keep your data and your customers’ data safe. Before you start capturing information from your website or mobile app, we ensure that masking is in place and data retention times have been configured. Trust our team and feel good about every step of your journey with Glassbox.
Our holistic approach to customer success supports every step of your journey with Glassbox, from project management, cloud operations and professional services, to training, business insights consulting and support.
Your dedicated customer success manager (CSM) is your champion within Glassbox, working to assemble all the resources you need. Through regular executive business review meetings your CSM provides forward-looking planning to ensure Glassbox aligns with your future business goals.
Security and compliance knowledge run deep within our customer success teams. Our priority is to keep your data and your customers’ data safe. Before you start capturing information from your website or mobile app, we ensure that masking is in place and data retention times have been configured. Trust our team and feel good about every step of your journey with Glassbox.
SOC 2
ISO 27001
ISO 27701
HIPAA
GLBA
PCI
CCPA
GDPR
What’s your business goal?
Our personalized professional services, training and consulting engagements are built to help you get the most out of using Glassbox.
Professional services
Ongoing consulting
Purina increases digital engagement across their website
"With insights into our users behavior, we improved customer experience, engagement and ultimately drove more revenue."
NBrown increases customer lifetime value
"By understanding the friction points driving conversions, we increased both customer acquisition and their lifetime value"
Visa CAL streamlines their credit card application process
"With Glassbox, we found the full root cause of the issue, including communication with the server.”
Air Canada removes friction from the online reservation process
"If I had to choose only one analytics tool for my product, it would be Glassbox without hesitation.”
Bank Leumi saw ROI with Glassbox for mobile apps in just 8 weeks
"We couldn’t imagine better cooperation with a tech partner than the one we have with Glassbox.”
SoFi improves digital journey for big revenue impact
"Glassbox gives us the most accurate view of how our members experience our app and gives us confidence in our UX.”
Just Right Improves the Digital Experience for Pet Owners
"With insights into our users’ behavior on different devices, we are delivering best in class experiences on both mobile and web"
Customer support
Access our growing Knowledge Center, or get in touch and let us know how we can help.