Refining User Research & Customer Feedback With Better Data
Effective user research separates the essential products from the “nice to haves.” But it can be tough to zero in on what your customers really want (especially when it’s different from what they say they want).
Innovative product teams are leveraging a radical new approach to data and analytics to go deeper than standard interviews, surveys and satisfaction scores—and consistently delight their customers.
There’s no reason why you can’t do the same—learn how in this handy guide!
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What's inside
Access insights and tidbits for tapping contextual feedback, eliminating guesswork and putting customer delight on repeat:
Getting to the bottom of research roadblocks
Why interviews, surveys and satisfaction scores frequently fall flat and lead product teams in the wrong direction
Adding more context and nuance to your findings
Why product data shouldn’t be your only source when examining complex customer experiences
Tuning in to the silent majority
How to use better data to understand shifting wants, needs and behaviors—even when the vast majority of your users never provide feedback
Grab the free eBook
Irresistible products aren’t built on assumptions. Download our free guide to immediately learn how to unlock next-level insights and consistently delight your customers.
Get the eBook
By submitting this form, you consent to Glassbox storing and processing the personal information provided in accordance with our Privacy Policy
You're in good company
Innovative product teams around the world are leveraging Glassbox to tap contextual insights, eliminate guesswork and put customer delight on repeat.
Here's what they're saying
Here's what they're saying
With insights into our users behavior, we improved customer experience, engagement and ultimately drove more revenue.
If I had to choose only one analytics tool for my product, it would be Glassbox without hesitation.
With insights into our users’ behavior on different devices, we are delivering best in class experiences on both mobile and web.
We couldn’t imagine better cooperation with a tech partner than the one we have with Glassbox.
By understanding the friction points driving conversions, we increased both customer acquisition and their lifetime value.
Glassbox gives us the most accurate view of how our members experience our app and gives us confidence in our UX.
Glassbox helps us identify a common issue impacting thousands of customers, prioritize and fix it, within seconds.
Look no further
See how Glassbox’s integrated digital experience intelligence surpasses standalone product analytics tools.
